Corporate Vital Statistics

February 23, 2003 by Jim Brosseau · Comment
Filed under: Leadership, Quality 

All of us can rattle off our vital statistics – our height and weight are easily our most commonly tracked measures, used as key identifying factors on our driver’s licenses and almost any medical form we fill out. They are easy and quick to measure and unambiguous in interpretation, important elements of good metrics. But what value do they really provide? After we reach a certain point in our lives our height changes little (until we reach a point later on when it can decrease somewhat), and comparing our weight against averages or recommendations can create something akin to mass hysteria. Change in weight can be an important indicator for insurance companies, but only exposes part of the overall picture. Read more

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Deciding How to Test Early, Twice

February 9, 2003 by Jim Brosseau · Comment
Filed under: Process, Quality 

To develop a software product, there are a couple of things you should do to help ensure it gets done as expected (actually, there are quite a few things you need to do, but this is a brief missive). You need to decide how to test early, and decide how to test early. Read more

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