Don't Try This at Home
Here are a few anecdotes about people taking practices that are normally thought of in a business sense, and finding mixed results when trying to apply them at home… Read more
The Audit Game
The first question I ask people in an organization that is ISO certified or has achieved a higher CMM rating is “what happens in this place a week before the auditor comes to town?” The response, either verbal or visually (such as nervous twitches or shifting around in their chair), tells me more than hours of additional queries ever could. Read more


