Outsourcing

November 2, 2003 by · Comment
Filed under: Agility, Project management, Quality 

It is impossible to pick up a business oriented trade journal these days without finding an article about the exploding phenomenon of IT outsourcing. Whether it is software development, maintenance, or call center support, moving some operations offshore is on everyone’s mind, either as an opportunity to streamline and cut costs, or as a nasty new attack that is placing further pressure on an already depressed sector of the economy. Read more

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    In our brief one day session with Clarrus, we identified the key areas to focus on, and drilled down to discuss the best approach to take in each area. Rather than a sanitary discussion of best practices, we arrived at a practical, specific set of items to implement – I think we made significant progress as a development group. — Daniel Miller, CEO, Miller Software

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