Cost of Non-Quality

August 12, 2015 by · 1 Comment
Filed under: Leadership, Quality 

I just read an article, albeit a year old, that suggests preventable medical errors persist as the number 3 killer in the US, behind heart disease and cancer. I wasn’t surprised for two reasons: a) I had seen similar literature before from other sources, and b) I had worked with companies in the medical field and large IT infrastructure projects. Read more

Back to Basics

August 7, 2015 by · Comment
Filed under: Uncategorized 

There is an ongoing search for the latest, the greatest, the top-10 list, the hot new thing that will turn our lives around. This search has been going on for a long, long time, and will continue for years to come. Nothing is going to change that for the masses. Read more

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