What’s That PMO Doing?

February 18, 2010 by Jim Brosseau · Comment
Filed under: Leadership, People, Project management 

I was running a workshop on project management yesterday, and one of the first things I did (as usual) was to go around the room to ask what people were looking for in the session. One person volunteered that back on their project, they have a PMO that drives things, and what he wanted to get out of the session was to “find out what goes on behind those doors”. I may not know what does go on behind those doors, but I do have thought or two to share. Read more

A New Year, A New Start

December 29, 2009 by Jim Brosseau · Comment
Filed under: Leadership, People 

A year ago, I wrote about dealing with difficult times as a means of driving appropriate change. A year later, unfortunately, the same message holds essentially unchanged. For many organizations (those that are still working to make it through these times), we are at a point where we get a second shot at starting the New Year on the right foot. Here’s another business perspective, but it isn’t aimed at your employer. Read more

Planting Seeds

December 22, 2009 by Jim Brosseau · Comment
Filed under: Leadership, Quality 

When it’s time to act as a catalyst for change in an organization, the last approach you want to take is the old ‘bull in a china-shop’ method: taking charge, giving orders, ignoring feedback, making demands. While you may end up delivering the proposed changes and maybe even an accurate analysis of what really needs to be done, you will fail in the end. There will be massive overt push back and passive resistance, and you will likely sour the team’s attitude toward change in general. A better approach is to think of yourself as a farmer, and to plant seeds. Read more

Precision With a Wide, Moving Target

November 30, 2009 by Jim Brosseau · Comment
Filed under: Leadership, Quality 

One of the requests that I don’t think will ever go away in training and mentoring is the request for a recipe. Many people in this YouTube world of short attention spans aren’t interested in taking the time to understand topics in depth, they just want to know what will work, and simply apply it. Sorry, but I don’t think that makes for things more complex than chocolate brownies or IKEA furniture. Read more

Top of Mind

November 14, 2009 by Jim Brosseau · Comment
Filed under: Leadership, People, Process, Quality 

A few months ago, I posted some data that suggests that when we compare performance against different approaches to developing software, no particular brand stands out. Each approach appears to provide some net value in some area of performance, but there is no clear winner in the broad-based “this is the best way to develop our products” competition. There might be a couple of well known effects at play here. Read more

Simplify

November 10, 2009 by Jim Brosseau · Comment
Filed under: Leadership, People, Teamwork 

One of the greatest challenges with conflict is that by the time we deal with many issues, after there has been some unbearable situation that forces us to do something, the conflict has become a gnarly hairball of different issues, some actually related to each other. In many situations, trying to find a solution to the conflict as it presents itself is impossible. Instead, try to divide and conquer. Read more

Best Foot Forward

November 7, 2009 by Jim Brosseau · Comment
Filed under: Leadership, Process, Quality 

There are many approaches that teams can take to improve. One thing that any team needs to understand before they should even try to get better is to understand why they would even bother to do so. There needs to be a clear and compelling reason for doing something different than they are currently doing, or any attempt to change is doomed to failure. Usually, that ‘why’ is sitting right under their noses, hiding in plain sight. Read more

Looking Forward

October 29, 2009 by Jim Brosseau · 1 Comment
Filed under: Agility, Leadership, Process, Quality, Teamwork 

As usual, heading down to Portland for the PNSQC conference this week provided me with a great deal of food for thought. This year, more than ever, I see signs that this industry might finally be maturing, getting over some of the bickering and posturing that seems to characterize the software sector more than anywhere else. Read more

Control and Management

October 20, 2009 by Jim Brosseau · Comment
Filed under: Leadership, Process, Project management, Quality 

The terms Control and Management are often used interchangeably for a variety of activities in product development: configuration, change, risk, process, and so on. From my perspective, there is a difference between the attitude (implied or expressed) with these words, and for a couple of reasons, I tend to lean towards management over control. Read more

Norms and Rules

October 13, 2009 by Jim Brosseau · Comment
Filed under: Leadership, Process, Project management, Quality 

I was chatting with someone the other day about my upcoming trip to Germany (I’m actually writing this one in the departure lounge). He was over there during the summer, and as a way of helping me ensure I had a good time, he noted “just remember, there are social norms over there, but there are no social rules”. Makes me ponder the relationship between the two. Read more

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