Misguided Consistency
In almost every process improvement initiative I have seen, whether based on some sort of guidance (such as CMMI, ISO, RUP, Scrum, or…pick your favourite) or not, there is significant emphasis on standardization of process. PMO implementations usually provide a process binder, maybe a bunch of templates to complete on each project. Often, the people that drive these implementations see the job as done once these ‘deliverables’ are delivered. All this consistency is completely misguided. Read more
Top of Mind
A few months ago, I posted some data that suggests that when we compare performance against different approaches to developing software, no particular brand stands out. Each approach appears to provide some net value in some area of performance, but there is no clear winner in the broad-based “this is the best way to develop our products” competition. There might be a couple of well known effects at play here. Read more
Best Foot Forward
There are many approaches that teams can take to improve. One thing that any team needs to understand before they should even try to get better is to understand why they would even bother to do so. There needs to be a clear and compelling reason for doing something different than they are currently doing, or any attempt to change is doomed to failure. Usually, that ‘why’ is sitting right under their noses, hiding in plain sight. Read more
Looking Forward
Filed under: Agility, Leadership, Process, Quality, Teamwork
As usual, heading down to Portland for the PNSQC conference this week provided me with a great deal of food for thought. This year, more than ever, I see signs that this industry might finally be maturing, getting over some of the bickering and posturing that seems to characterize the software sector more than anywhere else. Read more
Control and Management
Filed under: Leadership, Process, Project management, Quality
The terms Control and Management are often used interchangeably for a variety of activities in product development: configuration, change, risk, process, and so on. From my perspective, there is a difference between the attitude (implied or expressed) with these words, and for a couple of reasons, I tend to lean towards management over control. Read more
Norms and Rules
Filed under: Leadership, Process, Project management, Quality
I was chatting with someone the other day about my upcoming trip to Germany (I’m actually writing this one in the departure lounge). He was over there during the summer, and as a way of helping me ensure I had a good time, he noted “just remember, there are social norms over there, but there are no social rules”. Makes me ponder the relationship between the two. Read more
Hardly a Silver Bullet
We’ve been collecting data on a number of teams over the years, and now have responses from close to 800 participants. The questions cover demographics, practices and performance, and are designed to understand what is going on, not to pitch a particular approach or practice. I thought it would be interesting to compare the results from those that claim they are using agile approaches against those using other industry frameworks. Read more
Attacking Technical Debt
Two of the artifacts of incremental or iterative development are that you tend to use scaffolding as you go to prop up the product, and you tend to build similar capabilities in several different locations. Over time these can add up to quite a bit of cruft, or technical debt. Read more
The 5 Biggest Team Delusions
Filed under: Agility, Process, Project management, Teamwork
Over the years, there are a number of statements that I hear that make me step back for a moment. Some are relatively new, some have been around as long as I can remember, but every one of these, in my experience, usually means something very different (and less effective) than what the words might indicate. I’m sure there are more, but this is a start. Read more
À la Carte
It is common in many French restaurants to highlight a table d’hôte on the menu, which literally means ‘host’s table’. Most will simply go with this option, but my preference is usually to pick and choose to find the meal that suits me best, to order à la carte. My experience with development processes and software companies is quite similar. Read more


