Random Acts of Quality

Usually, when discussing quality, we usually fall into two traps – we wave our arms and talk about quality as a nebulous thing that is tough to define and even tougher to achieve, or we present grand Quality Schemes that will take years to implement and often fail to result in a better product.

In this presentation, we’ll discuss specific activities you can perform in your organization that can contribute to improving product quality. Simple, small-scale activities that don’t require management approval, committees or corporate initiatives will face much lower barriers and specific activities are more likely to reveal progress in the short term.

A collection of Random Acts are presented for discussion, and participants are encouraged to bring along anecdotes of simple things that have worked in their careers as well.

  • Search by Topic

  • What’s Happening

    January, 2018 – A workshop series to help you develop resilience in the workplace and in your life!

    Next open enrolment sessions start soon – contact us to get involved!

  • On The Road Again

    Jim frequently travels across Western Canada for engagements, and welcomes opportunities to meet, run a workshop, Diagnostic or Lunch and Learn session.


    Contact Jim if you would like to connect around any of the upcoming dates:

    • September 19-21, 2017 – Winnipeg, MB
    • October 3-5, 2017 – Regina, SK
    • October 20-22, 2017 – Winnipeg, MB
    • October 23-25 – Saskatoon, SK
    • November 14-16, 2017 – Winnipeg, MB
    • November 20-22 – Regina, SK
    • November 26-28, 2017 – Edmonton, AB
    • November 29-December 1 – Calgary, AB
    • January 17-19 – Calgary, AB
    • February 10-11, 2018 – Edmonton, AB
  • What People are Saying

    Jim Brosseau’s understanding of the true dynamics of the IT workplace shows through in Software Teamwork. For those on the IT solution delivery front lines, and for those who manage them, his insights and wisdom will lead to not only better projects, but a better work life as well.

    — Bruce A. Stewart, Chief Executive Officer, Accendor Research, Inc.