Our Approach

Overall Value, Learning, and Measures

We recommend a phased program for improvement that is sensitive to your goals and constraints. You will always understand the cost and value of the current stage, and we'll provide estimates for remaining stages, refining them as we go. We don't lock you into massive contracts, and you may disengage any time you feel you are not receiving reasonable value.

At all points, we subscribe to the 'teach them to fish approach' – we will transfer as much of our technology as you are interested in, allowing you to be more self-sufficient in the future. While there is always value in external objectivity, if applied correctly it need not be an ongoing burden to your organization.

We work with you throughout the engagement to identify the few measures that will provide insight into your progress. We develop the measurement models in advance, help you identify baseline data (which is often not readily apparent), and set expectations for what to expect as reasonable returns - you will be pleasantly surprised.

Increasing Awareness - for Both Sides

Clarrus has optimized the initial diagnostic phase to dramatically increase your value proposition - you won't simply drop a bag of cash to be told what you already know.

We identify where you have best practices challenges in your teams - anyone can do that. We touch your entire organization, and span the entire development lifecycle. We go further to identify where there is lack of common understanding within your organization, and where your practices are most significantly impacting your bottom line. We provide clear, relevant benchmark data that will tell you precisely how you compare against the industry.

All this insight is shared with your entire team, to raise awareness within the group, address any questions or concerns, and set the stage for the following improvement phases. We strive to avoid analysis paralysis and quickly advance into the following stages to provide fast, tangible returns...

Setting the Stage

Once critical areas have been identified, we provide the necessary best practices training to your team to lay the improvement groundwork. With your team's common understanding of the value of best practices, there is less confusion and resistance to change, creating a higher likelihood of success for the initiative.

Our training is delivered onsite - interactively, flexibly, and in measured doses. It is done in the context of your current projects to provide a familiar environment for your team, insights and solutions relevant to your burning issues, and deeper insight for us to improve our perspective for downstream support.

Mapping Your Specific Approach

As Clay Christensen recently noted in Fast Company, best practices are only "situationally applicable". In the context of an overall framework (that you already have or we can provide), we craft an approach with you that identifies precisely how these best practices should be applied for your situation.

We don't simply throw templates at you, but draw from existing industry collateral and our broad experience to tailor adjustments to your current practices and culture.

Strong Follow Through

We're available as required to work with key people in an ongoing fashion. Our low level of mentoring effort allows you to perform mid-course corrections that are required to ensure you remain on track.

With a focus on a very few sweet spots and solid follow through, you will experience reduced culture shock, higher likelihood of success, and a stronger ROI.

Finally, with a recognition that the end becomes the beginning of the next cycle, we facilitate a retrospective of the project's performance of the project, and make recommendations for future refinement. When done right, you will be better equipped to handle many of these future refinements with far less support.

Please contact us for more information regarding our approach.

Home | Up | Contact | Privacy Policy

Where We'll Be

What's New