Case Study: Fostering Meaningful Change with the Large Format Printer Division at HP

(PDF: 102KB / 11 pages) Sustaining meaningful, strategic change in any organization can be difficult, particularly when there are strong personalities and established practices in place. Most initiatives are either too broad in their changes, or fail to address the needs of participants.

Within the Large Format Printer Division at Hewlett‐Packard in Barcelona, despite some of the strongest front‐end analysis practices in the industry, projects continued to face delivery challenges similar to those in many other companies.

Management decided to take action and revert the trend in declining product development efficiency. The authors collaborated with the specific intent to provide lasting and meaningful change for the group.

We describe the initial situation within the group, and the approach to selecting and implementing appropriate changes. We will reveal the deceptively simple viewpoint that was the core of the changes, the effect on the culture and project results that have taken place since.

This paper was presented at the 2009 PNSQC in Portland, Oregon by Jim Brosseau and Carolina Altafulla of HP.

  • Search by Topic

  • What’s Happening

    June 20 – Spoke to a sold out, enthusiastic group at the local chapter of the PMI on The Future of Project Success (it’s Already Here)!

    Whitepaper available here!

  • On The Road Again

    Jim frequently travels across Western Canada for engagements, and welcomes opportunities to meet, run a workshop, Diagnostic or Lunch and Learn session.


    Contact Jim if you would like to connect around any of the upcoming dates:

    • Blissfully at home in Vancouver, BC over the summer!
  • What People are Saying

    Fantastic course (Software Teamwork)! Great opportunity to interact with others in the field of project management with expertise in different industries. I gained knowledge from my team members and insight into my own self.

    — Jeanny Dhaliwal