Customer Centric Product Development

It’s no secret the concept of being customer-centric can pay tremendous dividends -from significant increases in incremental revenue to improved internal productivity. But how does that translate to product development?

The seminar focuses on what it means to be customer-centric in product development. It is intended for executives and senior level management, whose responsibility it is to ensure the company maximizes the value its products create for customers. It is also useful for any product team member who is responsible for building better products, faster and at less cost – in a nutshell, everyone.

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  • What’s Happening

    June 20 – Spoke to a sold out, enthusiastic group at the local chapter of the PMI on The Future of Project Success (it’s Already Here)!

    Whitepaper available here!

  • On The Road Again

    Jim frequently travels across Western Canada for engagements, and welcomes opportunities to meet, run a workshop, Diagnostic or Lunch and Learn session.


    Contact Jim if you would like to connect around any of the upcoming dates:

    • Blissfully at home in Vancouver, BC over the summer!
  • What People are Saying

    Jim is a true professional. His expertise in software development and project management is outstanding, but perhaps more important is his commitment to his clients and his own personal learning. Working with Jim is a pleasure for me – and will be beneficial for you.

    — Kevin Eikenberry, Owner, The Discian Group