Random Acts of Quality

Usually, when discussing quality, we usually fall into two traps – we wave our arms and talk about quality as a nebulous thing that is tough to define and even tougher to achieve, or we present grand Quality Schemes that will take years to implement and often fail to result in a better product.

In this presentation, we’ll discuss specific activities you can perform in your organization that can contribute to improving product quality. Simple, small-scale activities that don’t require management approval, committees or corporate initiatives will face much lower barriers and specific activities are more likely to reveal progress in the short term.

A collection of Random Acts are presented for discussion, and participants are encouraged to bring along anecdotes of simple things that have worked in their careers as well.

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  • What’s Happening

    June 20 – Spoke to a sold out, enthusiastic group at the local chapter of the PMI on The Future of Project Success (it’s Already Here)!

    Whitepaper available here!

  • On The Road Again

    Jim frequently travels across Western Canada for engagements, and welcomes opportunities to meet, run a workshop, Diagnostic or Lunch and Learn session.


    Contact Jim if you would like to connect around any of the upcoming dates:

    • Blissfully at home in Vancouver, BC over the summer!
  • What People are Saying

    Another excellent article – we were just discussing this very subject in a course I recently taught. I forwarded your article to everyone in the class, so you might expect a few more subscribers soon…

    — Bruce Butler, PEng, Senior Systems Engineer, Modular Mining Systems Canada