Random Acts of Quality

Usually, when discussing quality, we usually fall into two traps – we wave our arms and talk about quality as a nebulous thing that is tough to define and even tougher to achieve, or we present grand Quality Schemes that will take years to implement and often fail to result in a better product.

In this presentation, we’ll discuss specific activities you can perform in your organization that can contribute to improving product quality. Simple, small-scale activities that don’t require management approval, committees or corporate initiatives will face much lower barriers and specific activities are more likely to reveal progress in the short term.

A collection of Random Acts are presented for discussion, and participants are encouraged to bring along anecdotes of simple things that have worked in their careers as well.

  • What’s Happening

  • On The Road Again

    Jim frequently travels across Western Canada for engagements, and welcomes opportunities to meet, run a workshop, Diagnostic or Lunch and Learn session.


    Contact Jim if you would like to connect around any of the upcoming dates:

    • Blissfully at home in Vancouver, BC over the summer!
  • What People are Saying

    I was pleasantly surprised that you could derive this insightful feedback from a relatively short survey.

    — Randy Tkatch, VP Engineering, Spectrum Signal Processing