Outsourcing

November 2, 2003 by · Comment
Filed under: Agility, Project management, Quality 

It is impossible to pick up a business oriented trade journal these days without finding an article about the exploding phenomenon of IT outsourcing. Whether it is software development, maintenance, or call center support, moving some operations offshore is on everyone’s mind, either as an opportunity to streamline and cut costs, or as a nasty new attack that is placing further pressure on an already depressed sector of the economy. Read more

Heed the Standard Disclaimer

April 6, 2003 by · Comment
Filed under: Agility, Leadership, Process 

We have all read and heard (and largely ignored) the disclaimer that resides in the fine print at the bottom of mutual fund ads, or is quickly whisked past us at the end of a 30 second radio-spot: “Please remember that past performance is not necessarily an indication of future performance.” Certainly valid for mutual funds these days, it is a disclaimer that is also applicable for software companies. Read more

Debugging via the Scientific Method

March 23, 2003 by · Comment
Filed under: Agility 

I recall a time early in my career, when we spent weeks struggling in the lab to resolve a particularly nasty problem that was plaguing the serial port and drivers that we were developing. We would repeatedly think of something new to try, certain that this would be the end of our woes, only to find time and time again that we were headed back to the drawing board. Looking back, it is embarrassing that with a Physics background, I failed to apply the Scientific Method to solve the problem more quickly. Read more

Taking Inefficiency to New Heights

March 16, 2003 by · Comment
Filed under: Agility, Project management 

Quite often in the industry, we talk about rework and administrative overhead causing huge inefficiencies for development teams. Bugs get injected early and aren’t caught until much later – more people get involved in the fix, and work that was based on flawed assumptions has been for naught. Communication breaks down as the team grows or as the project wears on, and e-mail and useless meetings consume way too much precious time. Read more

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  • What’s Happening

  • On The Road Again

    Jim frequently travels across Western Canada for engagements, and welcomes opportunities to meet, run a workshop, Diagnostic or Lunch and Learn session.


    Contact Jim if you would like to connect around any of the upcoming dates:

    • Blissfully at home in Vancouver, BC over the summer!
  • What People are Saying

    Fantastic article [on change management]. We have extended our project tracking system as per our meeting [with Clarrus] earlier this year, and many of our change management issues/problems disappeared – some of them literally overnight.

    — Daniel Miller, CEO, Miller Software