The Audit Game

September 7, 2003 by · Comment
Filed under: Leadership 

The first question I ask people in an organization that is ISO certified or has achieved a higher CMM rating is “what happens in this place a week before the auditor comes to town?” The response, either verbal or visually (such as nervous twitches or shifting around in their chair), tells me more than hours of additional queries ever could. Read more

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  • On The Road Again

    Jim frequently travels across Western Canada for engagements, and welcomes opportunities to meet, run a workshop, Diagnostic or Lunch and Learn session.


    Contact Jim if you would like to connect around any of the upcoming dates:

    • Blissfully at home in Vancouver, BC over the summer!
  • What People are Saying

    In our brief one day session with Clarrus, we identified the key areas to focus on, and drilled down to discuss the best approach to take in each area. Rather than a sanitary discussion of best practices, we arrived at a practical, specific set of items to implement – I think we made significant progress as a development group.

    — Daniel Miller, CEO, Miller Software